Accessing your ePayslip account is important for viewing and managing your salary information, especially when you need quick access to your payslip records for personal or official use.
If you have forgotten your password, there is no need to worry. The ePayslip portal offers a simple and secure password recovery process that allows users to regain access to their accounts with ease.
Follow the steps below to reset your forgotten password.
Step 1: Visit the Official ePayslip Portal
Begin by accessing the official ePayslip login platform.
Official portal: gogepayservices.com
Step 2: Select the “Forgot Password” Option
Once you are on the login page, locate and click on “FORGOT PASSWORD” to start the password recovery process.
Step 3: Enter Your Required Details
To verify your identity, provide the necessary information requested by the system.
Enter the following:
- Employee Number/Staff ID
- Registered mobile number or email address
- Any verification code (captcha) displayed on the page
Step 4: Submit Your Information
After entering all the required details, click “SUBMIT” or “CONTINUE” to proceed.
Step 5: Receive the Verification Code or Reset Link
The system will send a recovery option to your registered contact information.
You may receive:
- An OTP code
- A password reset link
- A temporary password
The message will be sent to your registered phone number or email address.
Step 6: Complete the Verification Process
Enter the OTP when you receive it, or follow the password reset link provided.
This step is necessary because it confirms your identity and allows the password reset process to continue.
Step 7: Create a New Password
You will then be prompted to create a new password and confirm it.
Your new password should usually include:
- Letters
- Numbers
- Special characters
Step 8: Sign In to Your Account
Return to the login page and sign in using your newly created password.
Step 9: Contact Support if You Need Assistance
If you do not receive the OTP or your registered phone number has changed, contact the payroll helpdesk or your HR office for assistance.